T-Mobile US - Eugene, OR

posted 20 days ago

Full-time - Entry Level
Eugene, OR
Telecommunications

About the position

The Retail Sales Representative at T-Mobile plays a crucial role in delivering exceptional customer service and sales expertise regarding T-Mobile products and services. This position requires a self-motivated individual who thrives in a fast-paced environment, is eager to learn, and is committed to building genuine relationships with customers. The representative will assist customers in selecting the right mobile technology and plans while ensuring a positive customer experience.

Responsibilities

  • Assisting and selling to customers while providing an exemplary customer experience.
  • Building genuine relationships with customers by assessing their needs and concerns.
  • Educating customers about T-Mobile products and services and offering suitable solutions.
  • Recommending the right mobile plan and technology for customers.
  • Performing opening and closing duties in the retail store.
  • Meeting and exceeding monthly revenue and profit targets.
  • Researching and memorizing T-Mobile's products and services lineup.
  • Maintaining store appearance and supporting team efforts.

Requirements

  • Customer service and/or sales experience preferred.
  • Experience in a retail environment is a plus.
  • Authorization to work in the United States.
  • Ability to pass a pre-employment background check.
  • High school diploma or GED and at least 18 years of age.

Benefits

  • 401(k) Retirement Savings
  • Health insurance
  • No Cost Mental Health Program
  • Daily Pay
  • Discounted T-Mobile Cellular Service
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