Table Games Floor Person - Requisition #963652

Pechanga Resort & Casino • Temecula, CA

394d

About The Position

The Table Games Floor Person is responsible for overseeing the operations of assigned table games, ensuring compliance with all applicable rules and regulations while maintaining a high standard of guest service. This role involves supervising dealers, monitoring game integrity, and fostering a positive environment for both guests and team members.

Requirements

• High school diploma required; some college preferred.
• Minimum of one year experience in a Table Games Operations supervisory role or three years as a Table Games Dealer.
• Thorough knowledge of Blackjack, Baccarat, and at least one other table game.
• Ability to read and interpret safety rules and procedure manuals.
• Ability to write routine reports and speak effectively to groups.
• Basic mathematical skills including addition, subtraction, multiplication, and division.
• Ability to follow detailed instructions and solve problems with concrete variables.
• Must qualify for and maintain a class 'A' gaming license.

Nice To Haves

• Experience managing a multi-cultural staff.
• Current game protection skills and knowledge of cheating activities.
• Excellent interpersonal and team-building skills.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Create and ensure a fun-filled, entertaining environment with service excellence.
• Supervise, coach, instruct, and direct dealers in table games operations.
• Monitor table games activities for adherence to rules and regulations.
• Protect the integrity of table games and monitor transactions.
• Assist in the interview and hiring process for new dealers.
• Administer disciplinary actions and monitor performance post-discipline.
• Evaluate the performance of assigned team members.
• Use a system of record for journaling team members' performance.
• Track and document patron play including wagers and outcomes.
• Ensure professional care and service to guests and team members.
• Maintain the integrity of games, currency, chips, and assets.
• Foster open communication with departments and superiors.
• Provide ongoing advice and support to dealers.
• Manage and direct the performance of assigned dealers.
• Maintain grooming and conduct standards for self and dealers.
• Interact positively with team members to promote team spirit.
• Perform additional duties as assigned, including managing staffing levels and pit operations.

Benefits

• Competitive salary
• Health insurance
• Retirement plan options
• Paid time off
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED