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Fifth Street Gaming - Las Vegas, NV
posted 5 days ago
About the position
Responsible for supervising dealer's in assigned section. Works with and accepts general guidance and direction from the Casino Shift Manager, and/or the Director of Casino Operations. This position involves monitoring activity on all table games, ensuring game integrity, and maintaining a thorough understanding of the rules and procedures for each game offered. The supervisor will also be responsible for training table games dealers, interacting with guests, and ensuring compliance with laws and company policies.
Responsibilities
- Supervise the operations of assigned table games
- Supervise dealers at assigned tables
- Ensure compliance, internal controls and player ratings are accurate and up to date
- Monitor issuance of comps
- Continually monitor activity on all table games in assigned section
- Maintain a thorough understanding of the rules and procedures for each game offered
- Maintain a thorough understanding of all Dealer and Table Games Supervisor SOPs
- Maintain a detailed knowledge of upcoming casino events
- Monitor and continually train table games dealers
- Greet and interact with guests in a professional, welcoming and attentive manner
- Ensure all laws, regulations, MICS and company/departmental policies are followed
- Work professionally with other departments including Security, Surveillance, Human Resources and Finance/Cage
- Identify advantage play and cheating techniques
- Maintain a working knowledge of other departmental SOPs
- Rate players accurately including time played, average bet and win/loss
- Track table inventory; ensure chips are accounted for
- Communicate pertinent gaming and employee information to the Casino Shift Manager
- Issue / Redeem markers to credit customers per MICS and SOPs
- Maintain proper bankrolls on all games in assigned section
- Issue comps per guidelines
- Use good judgment when evaluating unique circumstances
- Accurate and efficient completion of day to day reports and special projects
- Work varied shifts, including weekends and holidays
- Perform other reasonable duties and responsibilities as requested
- Maintain equipment in assigned section
Requirements
- 2 years table games experience required
- Thorough knowledge of at least three of the following table games: Craps, Roulette, and Blackjack
- Minimum age requirement is 21
- Excellence in guest services
- Basic knowledge of a computer
- Must be able to communicate effectively in English, in both written and oral forms
Nice-to-haves
- Previous experience working in a similar resort setting
