Table Games Supervisor - Full Time (Planet Hollywood LV)

Caesars Entertainment • Las Vegas, NV

390d

About The Position

The Table Games Supervisor at Planet Hollywood LV is responsible for overseeing the operation of table games during assigned shifts, focusing on enhancing guest experiences and ensuring compliance with regulations and company policies. This role involves monitoring employee performance, providing coaching and recognition, and maintaining game integrity while ensuring a high level of guest service.

Requirements

• High School diploma or GED required; college degree preferred.
• Two to five years of casino experience required, preferably in pit operations.
• Knowledge of multi-games is a plus.
• Knowledge of casino rules, regulations, and procedures pertinent to pit operations is preferred.
• Excellent leadership, customer relations, and communication skills are essential.
• Ability to read, write, speak, and understand English.

Nice To Haves

• Experience in guest services within a casino environment.
• Familiarity with Title 31/BSA/Underage Gaming regulatory requirements.

Responsibilities

• Supervises the operation of table games on assigned shifts.
• Monitors employee performance and adherence to regulations and company policies.
• Issues or recommends discipline or recognition for employees as appropriate.
• Motivates employees through positive recognition and corrective coaching.
• Ensures game integrity and security of departmental assets.
• Counsels, guides, and instructs assigned personnel in their duties.
• Participates in hiring, performance evaluation, and termination processes.
• Prepares and coordinates performance reviews for assigned personnel.
• Maintains key security and alerts Casino Manager to potential safety problems.
• Displays knowledge of all table games and house rules.
• Handles disputes and provides service recovery when necessary.
• Promotes and creates Total Reward cards for guests.
• Champions Guest Service Programs and Service Standards.

Benefits

• Health insurance
• 401k retirement plan
• Paid time off
• Employee discounts
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: High school or GED