TAC, Systems Support Engineer
Clever Devices
418d•Onsite
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About The Position
The TAC Systems Support Engineer (SSE) at Clever Devices is a critical role responsible for managing and overseeing support operations for customers facing complex technical issues. This position serves as an escalation point within the Technical Assistance Center (TAC), focusing on troubleshooting and resolving issues related to Clever Devices' software and hardware products. The TAC SSE acts as a customer advocate, ensuring effective communication and collaboration between internal teams and external clients, while also mentoring junior engineers and contributing to continuous improvement initiatives within the team.
