GTA-posted 11 months ago
Dededo, MN
Telecommunications
This job is no longer available
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As the TAC Technician, you will provide technical and network problem resolution to customers by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, equipment/device triage, verifying proper hardware and software setup, power cycling equipment, assisting with navigating around application menus, resolving username and password problems, uninstalling/reinstalling basic software applications and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.
