TAEM Database Manager

$55,000 - $65,000/Yr

Martha O'Bryan Center - Nashville, TN

Full-time - Mid Level

Nashville, TN

51-100 employees

Private Households

About the position

The TAEM Database Manager plays a crucial role in managing the shared database for the Tennessee Alliance for Economic Mobility (TAEM), which is part of a public-private partnership aimed at supporting families in overcoming economic challenges. This position involves training partners on the database, providing IT support, and assisting in the implementation of a state database. The role is essential for ensuring data integrity and facilitating effective collaboration among various stakeholders in the initiative.

Responsibilities

• Manage TAEM's shared database (Salesforce), including maintenance and quality assurance.
• Assist in building the shared database by identifying tracking needs and supporting the build and testing processes.
• Train partners on the shared database, including onboarding and ongoing training.
• Perform batch uploading to manage large data sets and maintain continuity between databases.
• Monitor processes and features within the database, ensuring accuracy and functionality.
• Provide IT support for users needing assistance with the database and state database implementation.
• Stay updated on industry developments in security and software announcements, communicating changes as needed.
• Maintain written policies and manuals related to database management.

Requirements

• Associate's degree required; Bachelor's degree preferred.
• Two or more years of related work experience, preferably in a non-profit setting.
• Proficiency in Salesforce is essential.
• Strong interpersonal and customer service skills, with the ability to communicate complex ideas effectively.
• Excellent organizational, time management, and project management skills.
• Ability to work independently and as part of a team, with minimal direction.
• High level of detail and accuracy in work, maintaining confidentiality regarding sensitive information.

Nice-to-haves

• Experience in non-profit organizations is preferred.
• Familiarity with data management and IT support roles.

Benefits

• Collaborative work environment with a diverse team.
• Opportunity to work on impactful projects that shape policy and support families.