Takeout/Hostess

$29,120 - $37,440/Yr

Buca di Beppo - Louisville, KY

Part-time - Entry Level

Louisville, KY

Food Services and Drinking Places

About the position

We are seeking a friendly and organized Host/Hostess to join our dynamic team at Buca di Beppo in Louisville, KY. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring an exceptional dining experience. This role requires excellent communication skills, a passion for customer service, and the ability to manage guest relations effectively.

Responsibilities

• Greet guests warmly as they arrive and provide them with menus.
• Manage reservations and seating arrangements efficiently to optimize table turnover.
• Assist guests with inquiries about the menu, restaurant services, and special events.
• Maintain a clean and organized front-of-house area, including the host stand.
• Communicate effectively with kitchen staff and servers to ensure smooth service flow.
• Handle guest complaints or concerns with professionalism and care, ensuring satisfaction.
• Utilize Aloha POS system for reservations and managing guest flow when necessary.
• Provide support during busy periods by assisting in food service or guest services as needed.

Requirements

• Strong customer service skills with a focus on guest relations.
• Excellent communication abilities, both verbal and written.
• Familiarity with food service operations in a restaurant or hotel setting is preferred.
• Proficient in phone etiquette for handling reservations and inquiries.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A positive attitude and willingness to help both guests and team members.

Benefits

• Employee discount
• Flexible schedule