Talent Acquisition Operations Associate (Hybrid)

Epic - Dallas, TX

Full-time - Entry Level

Dallas, TX

1,001-5,000 employees

Food Manufacturing

About the position

The TA Operations Associate - Custom Hires at EPIC Insurance Brokers & Consultants plays a vital role in the recruitment process, ensuring smooth operations and excellent customer service. This position involves managing candidate data in the ATS (Greenhouse), handling offer letters, background checks, and assessments, while providing support to both candidates and hiring managers throughout the hiring process. The ideal candidate is detail-oriented, tech-savvy, and possesses strong organizational skills, with a customer-centric approach and a sense of urgency to assist others.

Responsibilities

• Manage the recruitment process for custom hires through the ATS system.
• Enter candidate information into Greenhouse ATS.
• Generate offer letters as necessary.
• Initiate and oversee background checks and assessments for candidates.
• Provide exceptional customer service to candidates and hiring managers.
• Collaborate with HR Ops, HRBP's, and HRA's to facilitate onboarding of new hires.
• Participate in team meetings and support Talent Acquisition Partners with recruiting tasks.
• Work on special projects and initiatives as assigned.
• Ensure compliance with Talent Acquisition and HR policies.

Requirements

• 2+ years of relevant experience in talent acquisition or HR operations.
• Proficiency in Microsoft Office Suite and other professional software programs.
• Experience with ATS and/or HRIS/HCM software preferred.
• Strong written and verbal communication skills.
• Ability to build trust and relationships with people at all levels.
• Self-starter with the ability to research and find answers independently.
• Strong attention to detail and organizational skills.

Nice-to-haves

• Experience in a fast-paced work environment.
• Ability to manage changing priorities and multi-task.

Benefits

• Generous Paid Time Off including unlimited PTO for salaried employees.
• Paid parental leave and pregnancy disability leave.
• Work-life balance with a standard work week of 37.5 hours.
• Employee referral bonus program of $1,500 per hired referral.
• Quarterly employee recognition program.
• Professional growth and development opportunities including a Mentor Program and Tuition Reimbursement.
• Unique insurance options such as Pet Insurance and Cancer Insurance.
• 401(k) matching and flexible work options.
• Medical, dental, and vision insurance coverage.
• Wellness programs.