Talent Acquisition Operations Associate (Hybrid)

$50,000 - $60,000/Yr

Epic - New York, NY

Full-time - Entry Level

Hybrid - New York, NY

1,001-5,000 employees

Publishing Industries

About the position

The TA Operations Associate - Custom Hires at EPIC Insurance Brokers & Consultants plays a vital role in the recruitment process, ensuring smooth operations and excellent customer service. This position involves managing candidate data in the ATS (Greenhouse), handling offer letters, background checks, and assessments, while providing support to both candidates and hiring managers throughout the hiring process. The ideal candidate is detail-oriented, tech-savvy, and possesses strong organizational skills, with a customer-centric approach and a sense of urgency to assist others.

Responsibilities

• Manage the recruitment process for custom hires through the ATS system.
• Enter candidate information into Greenhouse ATS.
• Generate offer letters as necessary.
• Initiate and oversee background checks and assessments for candidates.
• Provide exceptional customer service to candidates and hiring managers.
• Collaborate with HR Ops, HRBP's, and HRA's to facilitate onboarding of new hires.
• Participate in team meetings and support Talent Acquisition Partners with recruiting tasks.
• Work on special projects and initiatives as assigned.
• Ensure adherence to Talent Acquisition and HR policies and procedures.

Requirements

• At least 2 years of relevant work experience in talent acquisition or HR operations.
• Proficiency in Microsoft Office Suite and other standard professional software programs.
• Experience with ATS and/or HRIS/HCM software preferred.
• Strong written and verbal communication skills.
• Ability to interact with people at all levels of the organization.
• Self-starter with the ability to research and find answers independently.
• Strong attention to detail and organizational skills.

Nice-to-haves

• Experience working in a fast-paced environment.
• Ability to manage changing priorities and multi-task effectively.

Benefits

• Unlimited PTO for salaried employees; 22 PTO days for hourly employees; 12 company-observed paid holidays; 4 early close days; additional paid days off.
• Paid parental leave, pregnancy disability and bonding leave, organ donor/bone marrow donor leave.
• Work-life balance with standard work weeks of 37.5 hours.
• Employee referral bonus program of $1,500 per hired referral.
• Quarterly employee recognition program and additional awards.
• Professional growth and development opportunities including a Mentor Program and Tuition Reimbursement Program.
• Unique insurance options such as Pet Insurance and Cancer Insurance.
• 401(k) matching, flexible work options, medical insurance, dental insurance, vision insurance, and wellness programs.