Talent Acquisition Operations Associate (Hybrid)

Epic - Chicago, IL

Full-time - Entry Level

Chicago, IL

1,001-5,000 employees

Food Manufacturing

About the position

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

Responsibilities

• Seamlessly move already identified hires (custom hires) through the ATS system including entering candidate information, generating offer letters, initiating background checks and assessments, and seeing the hiring process through to handoff to the Onboarding team.
• Act as the centralized function for all of EPIC for custom hires who may have employment agreements, are selected for hire by the business without TA involvement, or are selected for hire from a third-party vendor.
• Using Greenhouse ATS: Enter candidate information into GH, generate offer details and letters as applicable, and initiate and see through to completion background checks and assessments when applicable.
• Become a Subject Matter Expert (SME) of our recruiting and hiring technology tools, processes, and programs.
• Provide exceptional customer service to both candidates and hiring managers throughout the hiring process to help ensure they have a great hiring experience.
• Collaborate with support teams (HR Ops, HRBP's, and HRA's) to facilitate onboarding of new custom hires.
• Be an active member of the Talent Acquisition team, regularly participating in team meetings, functions, trainings, and supporting the Talent Acquisition Partners with recruiting tasks, as needed.
• Collaborate and partner with TA Operations Associate colleague(s).
• Work on special projects and initiatives as assigned.
• Ensure adherence to Talent Acquisition and HR policies and procedures, maintaining legal and regulatory compliance.

Requirements

• 2+ years of relevant experience in talent acquisition or HR operations.
• Technically inclined with proficiency in Microsoft Office Suite and other standard professional software programs; ATS and/or HRIS/HCM software experience preferred.
• Strong written and verbal communication skills, able to interact with people at all levels, with a focus on building trust and relationships.
• Ability to be a self-starter and self-directed, willing & able to research and find answers first, but also ask questions when necessary.
• Team player who strives to provide great customer service to both internal and external customers, and be an active and involved member of a team.
• Strong attention to detail and organizational skills, with the ability to manage changing priorities, interruptions, and multi-task.

Nice-to-haves

• Experience with Greenhouse ATS or similar recruiting software.
• Familiarity with HR policies and procedures.
• Experience in a fast-paced work environment.

Benefits

• Generous Paid Time off including unlimited PTO for salaried employees; 22 PTO days starting out for hourly employees; 12 company-observed paid holidays; 4 early close days; plus additional paid days off.
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
• Work-life balance with standard work weeks being 37.5 hours.
• Generous employee referral bonus program of $1,500 per hired referral.
• Quarterly employee recognition program for demonstrating EPIC's values plus additional employee recognition awards and programs.
• Employee Resource Groups: Women's Coalition, EPIC Veterans.
• Professional growth & development opportunities including a Mentor Program and Tuition Reimbursement Program.
• Unique insurance options such as Pet Insurance and Cancer Insurance.
• 401(k) matching, flexible work options, medical insurance, dental insurance, vision insurance, and wellness programs.