Talent Acquisition Operations Manager

National Church Residences - Columbus, OH

Full-time - Mid Level

Columbus, OH

Real Estate

About the position

The Talent Acquisition (TA) Operations Manager will lead the TA Partners and Coordinators, collaborating with various HR functions to enhance recruitment processes and execute strategic programs. This role focuses on improving operational efficiency, overseeing logistics such as interview scheduling and onboarding, and translating business challenges into data-driven recruiting solutions.

Responsibilities

• Lead, coach and support a team of TA Partners & Coordinators.
• Collaborate cross-functionally to identify opportunities for continuous improvements to recruiting business operations.
• Assist with continuous improvement and process initiatives.
• Provide direct vendor management for operations/compliance vendors.
• Identify all sources for talent e.g., universities, agencies etc.
• Assist with monitoring of outsourced labor providers as needed.
• Assist TA Leader in the development and maintenance of department-wide Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and Key Performances Indicators (KPIs)/TA Coordinator metrics.
• Assist TA Leader in delivering recurring reports: open requisitions, hiring manager satisfaction, candidate experience, etc.
• Support background check adjudication and onboarding initiatives as needed.
• Develop/support talent drive programs such as referral bonuses.

Requirements

• Bachelor's degree in business administration, human resources, or related field.
• 7+ years of experience in talent acquisition/recruiting, human resources, and project management.
• People leadership experience required.
• Technical expertise with leading Applicant Tracking Systems (ATS), Human Capital Management (HCM) platforms, and Customer Relationship Management (CRM) tools, specifically Workday and Kronos.
• Good working computer skills with basic professional software (Microsoft Office suite, Windows, etc.).
• Self-directed with excellent organizational skills and ability to manage tasks concurrently.
• Strong motivational skills and high emotional intelligence.

Nice-to-haves

• Recruiting/HR certifications (SHRM, AIRS, etc.)
• Experience with vendor management in recruitment processes.

Benefits

• Professional development opportunities
• Health insurance coverage
• 401k retirement plan
• Paid time off and holidays