Talent Acquisition Operations Manager

$104,000 - $124,800/Yr

10Bits - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Administrative and Support Services

About the position

The Talent Acquisition Operations Manager will oversee and enhance the recruitment processes within the organization, ensuring effective collaboration between various teams and stakeholders. This role focuses on managing Talent Acquisition tools, improving operational efficiencies, and supporting system functionalities to optimize the recruitment lifecycle.

Responsibilities

• Collaborate with People Infrastructure and Business Technology teams to manage requirements, sprints, and system updates.
• Build and improve Talent Acquisition processes throughout the recruitment life cycle.
• Serve as a point of contact for service-related inquiries, triaging and escalating issues to engineering when necessary.
• Partner with stakeholders to understand and define requirements.
• Liaise with Technical Program Managers (TPM's) and Engineering teams for sprint planning and execution.
• Monitor the health and performance of systems and tools within the Talent Acquisition sector.
• Support analysis, design, deployment, and testing of new system functionalities, upgrades and patches.
• Manage vendor relationships, including onboarding, accountability and engagement in RFP processes when necessary.
• Partner closely with Product Managers on the TA Technology team to execute against deliverables.

Requirements

• 4-7 years of relevant professional experience, with at least 3 years administering or supporting Talent Acquisition (TA) tools (e.g., Oracle, iCIMs, SHL, Beamery).
• Experience using Jira or similar ticketing systems.
• Strong communication skills, able to engage with both technical and non-technical stakeholders.
• Experience with product lifecycle management.
• Knowledge of HR processes and best practices.
• Proven ability to partner effectively with Talent Acquisition teams.

Nice-to-haves

• Self-starter attitude, demonstrating initiative and a proactive approach to problem-solving.
• Strong sense of curiosity and a continuous improvement mindset.
• Ability to independently identify areas for improvement and implement effective changes.

Benefits

• Competitive hourly pay of $50 - $60 per hour.
• Hybrid work environment.