Talent Acquisition Operations Specialist

Bank OZK - Little Rock, AR

Full-time

Little Rock, AR

Credit Intermediation and Related Activities

About the position

The Talent Acquisition Operations Specialist plays a crucial role in the Talent Acquisition team by providing administrative support and coordination throughout the recruitment process. This position ensures a smooth experience for both hiring managers and candidates, managing tasks from application to onboarding, and maintaining compliance with employment eligibility documentation.

Responsibilities

• Maintain positions in the applicant tracking system, ensuring data accuracy and compliance with regulations.
• Coordinate and communicate with the Talent Acquisition team and hiring managers to ensure timely and accurate job postings.
• Assist in organizing recruitment events and job fairs.
• Ensure accuracy and timely completion of candidate offer documentation.
• Serve as the primary contact for recruiters and background screening vendors during the screening process.
• Facilitate the background screening process and follow up on incomplete steps.
• Review candidate background information for discrepancies and prepare review packages for management.
• Organize and maintain records related to the background screening process.
• Maintain NMLS licenses by registering and deactivating employees and ensuring compliance with renewal requirements.
• Facilitate the onboarding process for new hires, ensuring a positive experience.
• Respond to candidate and hiring manager inquiries promptly and clearly.
• Generate regular recruitment status reports for the Talent Acquisition team and leadership.
• Collaborate with HR teams to improve the overall candidate experience.
• Assist in software and database management of assessment tools.
• Administer I-9 recertifications and maintain document management for compliance.
• Promote the Bank's values and culture of excellence.

Requirements

• High school diploma or equivalent required; bachelor's degree preferred.
• 2+ years' work experience in a professional administrative or operations support role required.
• 1+ years' work experience in Microsoft Office (Outlook, Word, Excel) required.
• 1+ years' work experience in a related Human Resources function preferred.
• Knowledge of ATS software and/or other recruitment systems.
• Working knowledge of employment laws and regulations related to recruitment and background screening.
• Effective verbal and written communication skills.
• Strong interpersonal skills to interact with individuals at all levels.
• Excellent customer service skills.
• Strong organizational skills and attention to detail.
• Analytical, problem-solving, and critical thinking skills.

Nice-to-haves

• Proficiency in HR software tools and scheduling tools.