Hillside Children's Center - Rochester, NY

posted about 2 months ago

Full-time - Entry Level
Rochester, NY
Educational Services

About the position

The HR Specialist will support the HR department in various administrative and employee-related tasks, ensuring compliance with company policies and procedures. This role is crucial in providing excellent customer service to all internal and external customers through effective verbal and written communications, including timely follow-up on inquiries. The HR Specialist will maintain accurate employee records and ensure proper documentation of HR-related processes such as new hires, terminations, promotions, and transfers. Additionally, the role involves assisting with the onboarding of new employees, which includes creating new hire files and entering employee information into the HR system of record. Confidentiality of employee information is paramount, and the HR Specialist must handle sensitive issues with professionalism and empathy. The HR Specialist will also be responsible for maintaining thoroughly documented procedures that ensure efficient workflow and continuous process improvement within the Human Resource Department. This includes coordinating the hiring and onboarding process from start to finish, ensuring compliance with applicable laws, funders, and agency policies. The role requires completing accurate HR systems data entry, running reports, maintaining files, and conducting audit reviews of all tasks performed. The HR Specialist will assist with various Human Resource projects, including Employee Relations, Training, Performance and Talent Management, and Talent Acquisition. Responding to and resolving matters utilizing Human Resources best practices while demonstrating alignment with Hillside's organizational values, policies, and protocols is essential. The HR Specialist will prioritize, support, and complete assigned tasks with competing deadlines in a timely manner and participate in department, agency, and team meetings. This job description is not exhaustive, and employees may be required to perform other duties as assigned.

Responsibilities

  • Provide excellent customer service to all internal and external customers in verbal and written communications, including timely follow up on inquiries.
  • Maintain accurate employee records and ensure proper documentation of HR-related processes such as new hires, terminations, promotions, and transfers.
  • Assist with onboarding new employees including creating new hire files and data entry of employee information into HR system of record.
  • Maintain confidentiality of employee information and handle sensitive issues with professionalism and empathy.
  • Maintain thoroughly documented procedures that ensure efficient workflow and continuous process improvement within the Human Resource Department.
  • Coordinate the hiring and onboarding process from start to finish, ensuring compliance with applicable laws, funders, agency policy, etc.
  • Complete accurate HR systems data entry, run reports, maintain files, and complete audit review of all tasks performed.
  • Assist with Human Resource projects including Employee Relations, Training, Performance and Talent Management, and Talent Acquisition.
  • Respond to and resolve matters utilizing Human Resources best practices while demonstrating alignment with Hillside's organizational values, policies and protocols.
  • Prioritize, support and complete assigned tasks with competing deadlines in a timely manner.
  • Participate in department, agency and team meetings.

Requirements

  • High School diploma or GED and a minimum of one year of Human resources, payroll, or office experience or another equivalent combination of education and experience.
  • Unrestricted, valid NYS driver's license with a clean driving record and minimum insurance coverage that meets agency standards.
  • Acquire HR legal and regulatory knowledge.
  • Demonstrate skill handling sensitive, complex, and confidential information with professionalism and in a timely manner.
  • Demonstrate time management and problem-solving skills with strong attention to detail and accuracy in handling data and records.
  • Excellent verbal and written communication skills, with the ability to effectively communicate with employees at all levels.
  • Strong computer skills including Microsoft Excel, PowerPoint, Word and databases.

Benefits

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
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