Talent Acquisition Technology Manager

$97,600 - $179,900/Yr

Deloitte - Tempe, AZ

Full-time - Senior

Tempe, AZ

Professional, Scientific, and Technical Services

About the position

The Talent Acquisition Technology Manager at Deloitte is responsible for overseeing the management and enhancement of the Applicant Tracking System (ATS), specifically Avature. This role involves collaborating with various teams to improve operational efficiency and effectiveness in talent acquisition processes. The manager will lead a team of system administrators, ensuring successful project delivery and stakeholder management while maintaining a focus on quality assurance and risk management.

Responsibilities

• Manage Technology Operations by overseeing the Avature product backlog to stabilize operations and drive system enhancements.
• Collaborate with IT Services and vendors to expedite backlog work for efficiency.
• Support system integration by partnering with Global Technology to integrate the Avature CRM system with the ATS.
• Ensure project success by keeping project teams and vendors on task and managing weekly technical and vendor release calls.
• Oversee change control by prioritizing, scoping, and scheduling internal configuration and development.
• Coordinate with Talent Acquisition to prioritize vendor changes and enhancements, managing deadlines and delivery schedules.
• Conduct quality assurance by overseeing test planning and user acceptance testing with business teams.
• Implement effective quality, risk, and issue management processes for risk management.
• Liaise with IT Services and Global Talent to manage Talent Acquisition stakeholder expectations through stakeholder management.
• Regularly communicate complex information with individuals at all levels.
• Provide insights into the broader Talent technology landscape to advise on system changes.
• Identify issues, present solutions, and determine the best course of action through analysis and input gathering for problem solving.
• Lead and develop a team of system administrators, providing guidance on technical support, issue resolution, and legal/compliance matters.
• Mentor system administrators, acting as an escalation point for the team and Talent stakeholders.

Requirements

• Bachelor's degree
• Minimum of 10 years of relevant work experience leading ATS implementations or enhancements from concept to deployment
• Operational experience managing a large complex ATS, including technical aspects of support
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice-to-haves

• Avature experience or Avature certification
• Subject matter experience with talent acquisition processes
• Familiarity with OFCCP compliance, employee relations, and other HR-related compliance matters
• Knowledge of the professional services industry

Benefits

• Discretionary annual incentive program based on individual and organizational performance