Talent Acquisition Technology Manager

$97,600 - $179,900/Yr

Deloitte - Milwaukee, WI

Full-time - Mid Level

Milwaukee, WI

Professional, Scientific, and Technical Services

About the position

The Talent Acquisition Technology Manager will oversee the management of Deloitte's Applicant Tracking System (ATS), Avature, and support the Digital & Analytics team in enhancing technology solutions for Talent Acquisition. This role involves coordinating with various teams to implement system enhancements, manage technology operations, and ensure project success while providing leadership and mentorship to system administrators.

Responsibilities

• Manage Technology Operations: Oversee the Avature product backlog to stabilize operations and drive system enhancements.
• Collaborate for Efficiency: Work with IT Services and vendors to expedite backlog work.
• Support System Integration: Partner with Global Technology to integrate the Avature CRM system with the ATS.
• Ensure Project Success: Keep project teams/vendors on task, manage weekly technical and vendor release calls.
• Oversee Change Control: Prioritize, scope, and schedule internal configuration and development.
• Coordinate with Talent Acquisition to prioritize vendor changes and enhancements.
• Manage deadlines and delivery schedules.
• Quality Assurance: Oversee test planning and user acceptance testing with business teams.
• Risk Management: Implement effective quality, risk, and issue management processes.
• Stakeholder Management: Liaise with IT Services and Global Talent, managing Talent Acquisition stakeholder expectations.
• Communication: Regularly exchange complex information with individuals at all levels.
• Technology Landscape Insight: Understand the broader Talent technology landscape to advise on system changes.
• Problem Solving: Identify issues, present solutions, and determine the best course of action through analysis and input gathering.
• Team Leadership: Lead and develop a team of system administrators, providing guidance on technical support, issue resolution, and legal/compliance matters.
• Mentorship: Mentor system administrators, acting as an escalation point for the team and Talent stakeholders.

Requirements

• Bachelor's degree
• Minimum of 10 years of relevant work experience leading ATS implementations or enhancements from concept to deployment and/or operational experience managing a large complex ATA, including technical aspects of support
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice-to-haves

• Avature experience / Avature certification
• Subject matter experience with talent acquisition processes, additional experience with other Talent process areas
• Familiarity with OFCCP compliance, employee relations and other HR-related compliance matters
• Knowledge of the professional services industry

Benefits

• Discretionary annual incentive program
• Professional development opportunities
• Diverse, equitable, and inclusive culture
• Mentorship programs
• Opportunities for skill building and leadership roles