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Talent Manager (Administrative & Customer Support)
Robert Half - Fresno, CA
posted 2 months ago
About the position
The Talent Manager (Administrative & Customer Support) at Robert Half is responsible for developing business relationships with new and existing clients, focusing on administrative and customer support sectors. This role involves recruiting, interviewing, and matching skilled professionals with client projects, while ensuring exceptional customer service and ongoing communication with candidates. The position also includes participation in local networking events to enhance the company's visibility in the business community.
Responsibilities
- Negotiate and develop business with new and current clients.
- Market services via telephone, video, and in-person meetings with hiring managers.
- Recruit, interview, and match administrative and customer support professionals with client projects.
- Manage ongoing engagements to deliver outstanding customer service to clients and candidates.
- Provide ongoing communication and career guidance to candidates.
- Participate in local trade association and networking events.
Requirements
- BA/BS degree preferred.
- 1+ years administrative or customer support experience preferred.
- 2+ years' experience with Business Development in a Metrics Driven environment.
- Prior success marketing to and closing top level decision makers at small/medium sized businesses.
- Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).
- Knowledge of administrative and customer support department operations.
- Positive attitude and an engaging businesslike approach.
Benefits
- Base salary range of $66,560 to $75,000, negotiable based on experience and location.
- Bonus eligibility based on performance objectives.
- Group health insurance benefits (medical, vision, dental).
- FSA and HSA healthcare accounts.
- Life and accident insurance.
- Adoption and fertility assistance.
- Paid parental leave of up to 6 weeks.
- Short/long term disability insurance.
- Paid time off for vacation, personal needs, and sick time, with up to 17 days of Choice Time Off (CTO) per year.
- Up to 11 paid holidays per year.
- 401(k) savings and investment plan with employer match of 100% on the first 3% of contributions.
