Talent Pipeline: Senior Underwriter, Accident & Health

QBE Insurance Group - New York, NY

Full-time

New York, NY

Insurance Carriers and Related Activities

About the position

At QBE, we are always looking to connect with top talent - for current vacancies as well as for future opportunities. It is our aim to continuously build a strong candidate pipeline across all of our businesses and key locations in North America. Post submitting your interest to this specific hiring profile, our Recruitment Team will review your credentials and areas of expertise. Should there be a current or prospective opportunity that is commensurate with your career experience, we will contact you for an exploratory discussion. We appreciate your consideration of QBE as an employer of choice. In this role, you will implement the Accident & Health (A&H) underwriting business strategy by assisting with business development and growth through building relationships within assigned areas and applying sound decision-making to underwrite business that contributes to a profitable portfolio. Responsibilities include new business production, renewal retention, and the overall profitability of the assigned book of business. This role is critical for driving territory results for A&H. You will review, evaluate, and price moderately complex underwriting business by applying sound underwriting judgment and adhering to company policy and state regulations within established authority. Underwriting moderately complex insurance risks in accordance with the business plan and personal authority to meet business objectives will be a key part of your responsibilities, including negotiating rates, terms, and conditions for existing and new business, managing production and issue of contract documentation, ensuring compliance with internal and external regulations and guidelines, and ensuring contribution to the business plan and objectives. You will also prepare moderately complex quote work up and release within authorized parameters, ensure adherence to loss ratio goals, and identify poor cases within the block to achieve expected rate increase average and persistency goals. Additionally, you will establish and maintain relationships with an assigned group of agents and customers to understand their needs and provide products that respond to those needs. Coordination with the Risk Management Team for medical reviews, collaboration with Policy Administration and Claims Departments when necessary, and building relationships with internal and external customers by gathering inquiries, researching and analyzing issues will be essential. You will contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun. Lastly, adopting QBE values in personal work behaviors, decision-making, contributions, and interpersonal interactions will be expected as you manage your own career development by soliciting feedback and valuing other perspectives.

Responsibilities

• Review, evaluate, and price moderately complex underwriting business by applying sound underwriting judgment and adhering to company policy and state regulations within established authority.
• Underwrite moderately complex insurance risks in accordance with the business plan and personal authority to meet business objectives including negotiating rates, terms and conditions for existing and new business.
• Manage production and issue of contract documentation, ensuring compliance with internal and external regulations and guidelines.
• Prepare moderately complex quote work up and release within authorized parameters.
• Ensure adherence to loss ratio goals.
• Identify poor cases within block, achieve expected rate increase average and persistency goals.
• Review, classify, evaluate, and price complex business within an established level of authority as a means to achieve department results.
• Establish and maintain relationships with an assigned group of agents and customers to understand their needs and provide products that respond to those needs.
• Coordinate medical review with Risk Management Team.
• Collaborate with Policy Administration and Claims Departments when necessary.
• Build relationships with internal and external customers by gathering inquiries, researching and analyzing issues, escalating problems as required.
• Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues to transfer knowledge and support the achievement of business objectives.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.
• Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives.

Requirements

• Bachelor's Degree or equivalent combination of education and work experience.
• 7 years relevant experience.

Nice-to-haves

• Underwriting experience in a high-production environment; increasing levels of responsibility.
• Broad working knowledge of products and concepts relating to the insurance industry.
• Broad working knowledge of Microsoft Office Suite.
• Broad working knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts.
• Broad working knowledge of underwriting processes and procedures.
• Broad working knowledge of laws and regulations related to area of responsibility.
• Accident and Health business acumen.
• Ability to analyze data and use for decision making.
• Clearly and confidently convey information to a wide audience.
• Show drive and initiative.
• Act fairly, ethically and with integrity when decision-making.
• Maintain confidentiality of private or sensitive information.
• Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment.
• Keep an open mind, consider unique approaches and be open to change and considerable variety in the workplace.