Target Optical - EyeCare Advisor

Target - Baton Rouge, LA

Part-time - Entry Level

Baton Rouge, LA

General Merchandise Retailers

About the position

The EyeCare Advisor at Target Optical is responsible for delivering exceptional patient service and ensuring high-quality care for all customers. This part-time role focuses on creating a welcoming environment, assisting customers with their optical needs, and providing detailed information about products and services. The position emphasizes strong communication skills, attention to detail, and a commitment to customer satisfaction.

Responsibilities

• Greets customers promptly upon entry.
• Determines the reason for the customer's visit and explains relevant procedures.
• Reviews prescriptions and patient information carefully, consulting with opticians or management as needed.
• Handles customer inquiries with patience and courtesy, especially with indecisive customers.
• Processes patient records and orders accurately and efficiently.
• Operates the POS system and collects payments as required.
• Maintains the appearance of the store and ensures displays are clean and organized.
• Demonstrates product knowledge and assists customers in selecting appropriate frames and lenses.
• Performs pre-examination testing and explains measurements to patients.
• Maintains and disinfects contact lens inventory.

Requirements

• High School Graduate or GED equivalent.
• Strong communication and listening skills.
• Basic math skills (addition, subtraction, multiplication, division).
• Interpersonal skills that are friendly, caring, and patient.
• Sales skills and knowledge of store merchandise.
• Familiarity with cash registers, computers, and calculators.

Nice-to-haves

• Previous experience in customer service, retail, or optical.

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement