Intuit - Pittsburgh, PA
posted 3 months ago
Intuit is seeking Tax Associates for the upcoming tax season, specifically targeting individuals with a minimum of 2 years of paid experience in tax preparation. This fully remote position allows you to work from the comfort of your home or office while collaborating with an exceptional team. As a Tax Associate, you will be responsible for assisting clients in navigating the complexities of taxation, particularly in filing federal and state individual 1040 tax returns. You will utilize commercial tax preparation software to ensure accurate and efficient tax filing for clients. Your role will involve providing tax advice, full-service return preparation, and managing inquiries related to Intuit's products and software. You will also be expected to maintain accurate records of customer interactions and utilize government websites and professional resources to deliver the right answers to clients in a clear and understandable manner. This position requires excellent customer service skills, as you will interact with customers through video and audio tools in a professional and friendly manner. Additionally, you must possess or be able to obtain any necessary state licenses, certificates, permits, or bonds, along with an active Preparer Tax Identification Number (PTIN).