Intuit - Charleston, WV
posted 3 months ago
Intuit is seeking Tax Associates for the upcoming tax season, specifically targeting individuals with a minimum of 2 years of paid experience in tax preparation. This fully remote position allows you to work from the comfort of your home or office while collaborating with an exceptional team. As a Tax Associate, you will be responsible for assisting clients in navigating the complexities of taxation, particularly in filing federal and state individual 1040 tax returns. You will utilize commercial tax preparation software to ensure accurate and efficient tax filing for clients. Your role will involve providing tax advice, full-service return preparation, and managing inquiries related to Intuit's products and software. You will also be expected to maintain a professional demeanor while interacting with customers through video and audio tools, ensuring a friendly and confident approach to customer service. In addition to your technical skills, you will need to possess excellent customer service abilities, as your interactions with clients will be crucial in enhancing Intuit's brand and customer satisfaction. You will be required to document all customer interactions accurately to maintain comprehensive records. This position not only offers the flexibility of remote work but also provides a supportive environment where you can grow your skills and contribute to the company's mission of "Powering Prosperity Around the World."