Intuit - Cedar Rapids, IA

posted 3 months ago

Part-time - Mid Level
Remote - Cedar Rapids, IA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Associates for the upcoming tax season. This position offers the flexibility of working 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Associate, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service while preparing their taxes. You will be responsible for providing tax advice, full-service return preparation, and managing product/software inquiries, all while utilizing Intuit TurboTax products. Your expertise will be essential in delivering accurate tax calculations and assisting customers in completing their federal and state individual 1040 tax returns. In this role, you will interact with customers through video and audio tools, requiring excellent customer service skills and a professional demeanor. You will document all interactions to maintain accurate records and ensure compliance with tax regulations. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual tax returns using commercial tax preparation software. You will also need to possess or be able to obtain any related state licenses, certificates, permits, or bonds, as well as an active Preparer Tax Identification Number (PTIN). This position requires a commitment to working a minimum of 20 hours per week, making it suitable for those looking for part-time opportunities in the tax field.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records of customer communications.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Experience using commercial tax preparation software.
  • Possess or be able to obtain any related state licenses, certificates, permits, or bonds.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with video communication tools.
  • Knowledge of tax regulations and compliance.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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