Intuit - Winston-Salem, NC
posted 3 months ago
Intuit is seeking Tax Associates for the upcoming tax season, offering a unique opportunity to work 100% remotely while collaborating with an exceptional team. As a Tax Associate, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service while preparing their taxes. This position requires a minimum of 2 years of paid experience in filing federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You will be responsible for providing tax advice, full-service return preparation, and managing product inquiries, all while maintaining a professional and friendly demeanor during customer interactions. In this role, you will leverage government websites, professional resources, and team expertise to deliver accurate and understandable answers to customer inquiries. Your interactions will be documented to maintain accurate records, and you will utilize state-of-the-art video communication software to engage with customers effectively. This position not only allows you to work from the comfort of your home or office but also empowers you to enhance Intuit's brand by delighting customers and helping them prepare their taxes efficiently. As part of the Intuit team, you will have access to various company benefits, including a 401(k) savings plan with matching contributions, paid sick leave, employee stock purchase plans, and product discounts, among others. This role is ideal for individuals who are passionate about taxation and customer service, and who are eager to contribute to Intuit's mission of "Powering Prosperity Around the World."