Intuit - Fargo, ND
posted 3 months ago
Intuit is seeking Tax Associates for the upcoming tax season. This position offers the flexibility of working 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Associate, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service while preparing their taxes. You will be responsible for filing federal and state individual 1040 tax returns, utilizing commercial tax preparation software, and providing tax advice to clients. Your commitment to customer service will enhance the Intuit brand, as you delight customers and empower them to prepare their taxes effectively. In this role, you will assist customers in completing their taxes using Intuit TurboTax products. This includes providing full-service return preparation, tax calculations, and managing product/software inquiries. You will leverage government websites, professional resources, and team expertise to deliver accurate answers to customer inquiries in a clear and understandable manner. The position requires excellent communication skills, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. You will also be responsible for documenting interactions to maintain accurate records, ensuring compliance with all necessary regulations and standards.