Intuit - Covington, KY
posted 3 months ago
Intuit is seeking dedicated Tax Associates for the upcoming tax season, offering a unique opportunity to work 100% remotely. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) who are passionate about helping clients navigate the complexities of taxation. As a Tax Associate, you will play a crucial role in assisting customers with their tax preparation needs using Intuit TurboTax products. Your responsibilities will include providing tax advice, preparing full service returns, performing tax calculations, and managing inquiries related to the product and software. You will be part of an exceptional team, collaborating virtually to deliver outstanding service to our clients from the comfort of your home or office. In this role, you will utilize various resources, including government websites and professional tools, to ensure that you provide accurate and helpful information to customers. Your interactions will be conducted through state-of-the-art video communication software, allowing you to engage with clients in a professional, friendly, and confident manner. You will also be responsible for documenting all customer interactions to maintain accurate records, which is essential for compliance and quality assurance. This position not only allows you to enhance your skills in tax preparation but also contributes to Intuit's mission of "Powering Prosperity Around the World."