Intuit - Independence, MO
posted 3 months ago
Intuit is seeking dedicated Tax Associates for the upcoming tax season, offering a unique opportunity to work 100% remotely. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) who are passionate about helping clients navigate the complexities of taxation. As a Tax Associate, you will play a crucial role in assisting customers with their tax preparation needs using Intuit TurboTax products. Your responsibilities will include providing tax advice, preparing full service returns, performing tax calculations, and managing inquiries related to the product and software. You will be part of an exceptional team, collaborating from the comfort of your home or office, while contributing to Intuit's mission of "Powering Prosperity Around the World." This role requires excellent customer service skills, as you will interact with clients through video and audio tools in a professional and friendly manner. You will also be responsible for documenting customer interactions to maintain accurate records, ensuring that you deliver the right answers using everyday language and leveraging government websites and professional resources.