Intuit - Chesapeake, VA
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely while collaborating with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, leveraging your expertise to navigate the complexities of taxation. This position requires a minimum of 2 years of paid experience in filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Candidates with an EA, CPA, or practicing attorney designation, along with strong tax preparation experience and extensive knowledge of tax laws, are highly encouraged to apply. Additionally, an active Preparer Tax Identification Number (PTIN) is required. In this role, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. Your responsibilities will include providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will be working towards advancing Intuit's goal of "Powering Prosperity Around the World" by delivering accurate and helpful information to clients. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, and you will be expected to document interactions to maintain accurate records.