Tax Associate - Fully Remote - 2+Yrs Paid Tax Experience Required

Intuit - Sheboygan, WI

Full-time - Entry Level

Remote - Sheboygan, WI

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Associates for the upcoming tax season, offering a fully remote position for individuals with a minimum of 2 years of paid tax experience. The role involves assisting clients with tax preparation using TurboTax products, providing tax advice, and ensuring customer satisfaction through effective communication.

Responsibilities

• Assist customers in completing their taxes using Intuit TurboTax products.
• Provide tax advice and full service return preparation.
• Perform tax calculations and manage product/software inquiries.
• Utilize government websites and professional resources to deliver accurate answers to customers.
• Document customer interactions to maintain accurate records.

Requirements

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
• Active Preparer Tax Identification Number (PTIN).
• Ability to obtain any related State licenses, certificates, permits, or bonds.
• Excellent customer service skills and ability to interact professionally with customers.

Nice-to-haves

• Experience using commercial tax preparation software.
• Strong communication skills, particularly in video and audio interactions.

Benefits

• 401(k) savings plan with Intuit matching
• Paid sick leave
• Intuit provided E&O insurance
• Employee stock purchase plan
• Employee assistance program
• Product discounts
• Free copy of TurboTax Live