Intuit - Weymouth, MA
posted 2 months ago
Part-time - Entry Level
Remote - Weymouth, MA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
About the position
Intuit is seeking Tax Associates for the upcoming tax season, offering a fully remote work environment. The role involves assisting clients with their tax preparation using TurboTax products, providing tax advice, and ensuring customer satisfaction through excellent service. Tax Associates will collaborate with a dedicated team while working from home, contributing to the company's mission of 'Powering Prosperity Around the World.'
Responsibilities
- Help customers complete their taxes using Intuit TurboTax products.
- Provide tax advice and full service return preparation.
- Perform tax calculations and manage product/software inquiries.
- Utilize government websites and professional resources to deliver accurate answers to customers.
- Document interactions to maintain accurate records.
Requirements
- Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
- Experience using commercial tax preparation software.
- Possess or be able to obtain any related State licenses, certificates, permits, or bonds.
- Active Preparer Tax Identification Number (PTIN).
- Dedicated hardwired internet connection that meets Intuit Security criteria.
- Willingness to work a minimum of 20 hours per week.
Nice-to-haves
- Excellent customer service skills.
- Ability to interact with customers through video and audio tools in a professional manner.
Benefits
- 401(k) savings plan with Intuit matching.
- Paid sick leave.
- Intuit provided E&O insurance.
- Employee stock purchase plan.
- Employee assistance program.
- Product discounts.
- Free copy of TurboTax Live.
