Intuit - Jeffersonville, IN
posted 3 months ago
Part-time - Entry Level
Remote - Jeffersonville, IN
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
About the position
Intuit is seeking Tax Associates for the upcoming tax season, offering a fully remote work environment. The role involves assisting clients with their tax preparation using TurboTax products, providing tax advice, and ensuring customer satisfaction through excellent service.
Responsibilities
- Help customers complete their taxes using Intuit TurboTax products.
- Provide tax advice and full service return preparation.
- Perform tax calculations and manage product/software inquiries.
- Utilize government websites and professional resources to deliver accurate answers to customers.
- Document customer interactions to maintain accurate records.
Requirements
- Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
- Experience using commercial tax preparation software.
- Possess or be able to obtain any related State licenses, certificates, permits, or bonds.
- Active Preparer Tax Identification Number (PTIN).
- Dedicated hardwired internet connection that meets Intuit Security criteria.
- Willingness to work a minimum of 20 hours per week.
Nice-to-haves
- Excellent customer service skills.
- Ability to interact with customers through video and audio tools in a professional manner.
Benefits
- 401(k) savings plan with Intuit matching.
- Paid sick leave.
- Intuit provided E&O insurance.
- Employee stock purchase plan.
- Employee assistance program.
- Product discounts.
- Free copy of TurboTax Live.
