Tax Associate

H&R Block - Buena Park, CA

Full-time - Entry Level

Buena Park, CA

Professional, Scientific, and Technical Services

About the position

As a Tax Associate at H&R Block, you will play a crucial role in providing tax preparation services to clients, ensuring accurate and complete tax returns while supporting business growth and client retention. This position offers the opportunity to work in a dynamic environment with a focus on teamwork and collaboration, as well as the chance to develop your tax expertise through comprehensive training and support from experienced colleagues.

Responsibilities

• Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS support
• Support office priorities through teamwork and collaboration
• Grow your tax expertise

Requirements

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
• Experience working in a fast-paced environment
• Comfort working with virtual tools - video, phone and chat
• Ability to effectively communicate in person, via phone and in writing
• Must meet all other IRS and applicable state requirements
• High school diploma / equivalent or higher

Nice-to-haves

• Bachelor's degree in accounting or related field
• Previous experience in a customer service or retail environment
• Experience working in a fast-paced, supportive environment
• Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks

Benefits

• Employee stock purchase plan
• Health insurance
• 401(k)
• Employee assistance program
• Employee discount
• Prescription drug insurance