Intuit - Iowa City, IA
posted 3 months ago
Intuit is seeking Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely while collaborating with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation with ease. This position requires a minimum of 2 years of paid experience in filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Candidates should hold an EA, CPA, or be a Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws, along with an active Preparer Tax Identification Number (PTIN). In this role, you will be passionate about helping clients and committed to enhancing Intuit's brand by delighting customers and empowering them to prepare their taxes effectively. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. Your responsibilities will include providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will work towards advancing Intuit's goal of "Powering Prosperity Around the World" by utilizing government websites, professional resources, and team expertise to deliver accurate answers to customers in everyday language. This is a virtual, customer-facing role, where you will document interactions to maintain accurate records and ensure a seamless customer experience.