Tax Examining Technician (AUR TE Technician)

$49,025 - $63,733/Yr

United States Department of the Treasury - Ogden, UT

Part-time,Full-time - Entry Level

Onsite - Ogden, UT

Executive, Legislative, and Other General Government Support

About the position

The Tax Examining Technician (AUR TE Technician) position at the Department of the Treasury involves analyzing taxpayer responses to Automated Underreporter (AUR) notices, proposing adjustments to income, deductions, and taxes, and ensuring compliance through effective communication with taxpayers and their representatives. The role requires data entry into automated systems, case management, and the ability to resolve discrepancies while maintaining a high level of accuracy and customer service.

Responsibilities

• Analyze replies to AUR notices and propose adjustments to income, deductions, payments, and taxes.
• Determine the acceptability of taxpayers' explanations regarding proposed adjustments.
• Enter data into automated systems to generate and issue revised notices and letters.
• Take appropriate actions to close cases based on analysis and taxpayer communication.
• Contact taxpayers, their representatives, or third parties to secure or clarify information.
• Perform phone duties and access cases from other AUR sites as needed.
• Identify payer agent information and follow procedures for resolving issues.

Requirements

• One year of specialized experience equivalent to the GS-06 grade level in the Federal service, related to bookkeeping, accounting, or tax analysis.
• Experience in resolving high-conflict differences through established guidelines and customer interactions.
• Ability to interpret account information to address various issues and guidelines.

Nice-to-haves

• Experience in a customer service role involving tax or accounting problems.
• Familiarity with IRS procedures and systems.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Telework eligibility
• Professional development opportunities