Tax Expert - CPA or EA

Intuit - Baltimore, MD

Part-time - Entry Level

Remote - Baltimore, MD

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season to assist customers in completing their taxes using TurboTax products. This role involves providing tax advice, full-service return preparation, and managing product inquiries, all while working remotely. The ideal candidate will have a strong background in tax preparation and a commitment to customer service.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products.
• Provide tax advice and full-service return preparation.
• Perform tax calculations and manage product/software inquiries.
• Utilize government websites and professional resources to deliver accurate answers to customers.
• Interact with customers through video communication software and document interactions.

Requirements

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
• Active, unrestricted credential: EA, CPA, or Practicing Attorney.
• Strong tax preparation experience and extensive knowledge of tax laws.
• Active Preparer Tax Identification Number (PTIN).
• Excellent customer service skills.

Nice-to-haves

• Experience using commercial tax preparation software.
• Ability to work a minimum of 20 hours per week.

Benefits

• 401(k) savings plan with Intuit matching.
• Paid sick leave.
• Intuit provided E&O insurance.
• Employee stock purchase plan.
• Employee assistance program.
• Product discounts.
• Free copy of TurboTax Live.