Ernst & Young - Miami, FL
posted 2 months ago
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. The exceptional EY experience is yours to build. EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. The Global Payroll Operate practice at EY is dedicated to helping clients effectively manage their global payroll needs in over 150 countries. This role is pivotal in ensuring that clients can reduce inefficiencies, mitigate risks, and drive process improvements within their payroll functions. By managing clients' payroll obligations, you will play a critical role in delivering quality service and technical expertise that distinguishes EY in the marketplace. As a Tax Services Manager in Payroll Operate, you will provide project management support, testing management, and cutover activities for global implementations and transitions to our new global operating model. You will also be responsible for driving innovation and enhancing project delivery tools. Your capabilities will include project management support, testing management, cutover support, data analytics, process design, and procedure documentation. You will manage large US payroll projects or recurring payroll deliveries using SAP payroll software, ensuring timeliness and accuracy. This will require ownership, project management, decision-making, and resolution skills, including escalation of issues to clients, central support teams, and internal country teams. In this role, you will develop relationships with clients and become their trusted advisor, training and mentoring your team to provide them with the necessary US payroll or technical knowledge. You will work closely with local countries, central support teams, and payroll software vendors to resolve questions and identify opportunities for improvement in project delivery tools and templates. Keeping up to date on global trends, developments, and regulations will be essential as you undertake complex project-type work requested by clients. You will also define future processes after go-live and stabilization, manage communications and relationships with EY internal stakeholders, clients, and vendors, and prepare SOPs and workflow documents for client payroll processing. Additionally, you will support senior management in business development conversations, practice management, and engagement economics.