The Tax Preparer 1 position for Optima Tax Relief, LLC is a full-time role located in either the Santa Ana, California or the Chandler, Arizona office. This position is crucial for achieving top-quality tax resolution by ensuring clients are in filing compliance with the IRS through quality tax preparation services. Tax Preparers are responsible for preparing all tax returns for individuals, including 1040 individual tax returns, amended returns, and state returns. They play a vital role in providing tax compliance and reporting, which is essential for the clients' adherence to IRS and Franchise Tax Board regulations. In this role, Tax Preparers will contact clients to verify information, review transcripts, and assess client tax documents. They are expected to provide timely and accurate reports to meet the needs of Optima clients. Additionally, they will collaborate with various teams within the company to deliver key components of Optima's services, ensuring that clients achieve compliance with any past due returns. Tax Preparers must also embody Optima's culture and Core Values, striving to deliver the best customer experience possible. To be successful in this role, it is mandatory for candidates to complete all essential training onsite for up to 5 business days, unless prior management approval is provided. Additional onsite training may be required based on business needs. This position reports to either the Tax Prep Team Lead or the Tax Prep Manager, emphasizing the importance of teamwork and communication within the organization.