Intuit - Goffstown, NH

posted 2 months ago

Part-time - Entry Level
Remote - Goffstown, NH
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Associates for the upcoming tax season, offering a fully remote position. The role involves assisting clients with their tax preparation using Intuit TurboTax products, providing tax advice, and ensuring customer satisfaction through excellent service. Candidates must have a minimum of 2 years of paid experience in tax preparation and possess an active PTIN.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active Preparer Tax Identification Number (PTIN).
  • Ability to obtain any related state licenses, certificates, permits, or bonds.
  • Excellent customer service skills and ability to interact professionally with customers.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Familiarity with video and audio communication tools.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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