Intuit - Fresno, CA

posted 2 months ago

Part-time - Mid Level
Remote - Fresno, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals with an active PTIN and unrestricted credentials such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. The role requires a minimum of 2 years of paid experience in filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You will be responsible for providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your expertise will help clients navigate the complexities of taxation, enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively. In this customer-facing role, you will interact with clients through video and audio tools, requiring excellent customer service skills. You will document interactions to maintain accurate records and utilize government websites, professional resources, and team expertise to deliver the right answers to customers in everyday language. This position is part-time, with a minimum commitment of 20 hours per week, and offers a chance to earn supplemental income by assisting individuals with their tax needs.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.
  • Interact with customers through video and audio tools in a professional manner.

Requirements

  • Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney).
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to work independently in a remote environment.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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