Intuit - Missoula, MT
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their tax returns using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of "Powering Prosperity Around the World." In this virtual, customer-facing role, you will utilize state-of-the-art video communication software to interact with customers, ensuring that you provide a professional, friendly, and confident service. You will also document interactions to maintain accurate records, ensuring that all customer inquiries are addressed effectively. This role requires a minimum commitment of 20 hours per week, and you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit's security criteria. As a Tax Expert, you will need to possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with a strong background in tax preparation and extensive knowledge of tax laws. You will be expected to have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. Your passion for helping clients and your excellent customer service skills will be essential in delighting customers and empowering them to prepare their taxes successfully.