Intuit - Irvine, CA

posted 2 months ago

Part-time - Entry Level
Remote - Irvine, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to deliver accurate answers to customers in everyday language. This role is customer-facing, requiring you to interact with clients through state-of-the-art video communication software, and you will be expected to document interactions to maintain accurate records. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You must possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. You will be passionate about helping clients navigate the complexities of taxation and committed to enhancing Intuit's brand by delighting customers and empowering them to prepare their taxes.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Interact with customers through video and audio tools in a professional and friendly manner.
  • Document interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney).
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.
  • Willingness to obtain a dedicated hardwired internet connection that meets Intuit Security criteria.
  • Availability to work a minimum of 20 hours per week.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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