Intuit - Indianapolis, IN

posted 2 months ago

Part-time - Mid Level
Remote - Indianapolis, IN
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals with an active PTIN and unrestricted credentials such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This role is part-time, requiring a minimum of 20 hours per week, and offers a chance to earn supplemental income by assisting clients with their tax preparation needs. In this role, you will help customers complete their taxes using Intuit TurboTax products. You will provide tax advice, full-service return preparation, tax calculations, and manage product/software inquiries. Your work will contribute to Intuit's mission of “Powering Prosperity Around the World.” You will utilize government websites, professional resources, and team expertise to deliver accurate answers to customers in a clear and understandable manner. This is a virtual, customer-facing role, where you will interact with clients through state-of-the-art video communication software and document interactions to maintain accurate records. To be successful in this position, you should have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess strong customer service skills and be excited to engage with customers in a professional, friendly, and confident manner. Additionally, you must have or be willing to obtain a dedicated hardwired internet connection that meets Intuit's security criteria.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records of customer engagements.

Requirements

  • Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney).
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to interact with customers through video and audio tools.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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