Intuit - New York, NY

posted 2 months ago

Part-time - Entry Level
Remote - New York, NY
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, providing them with the necessary support to prepare their taxes accurately and efficiently. You will be responsible for delivering tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your expertise will contribute to advancing Intuit's goal of "Powering Prosperity Around the World." You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, where you will interact with customers through state-of-the-art video communication software and document interactions to maintain accurate records.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Interact with customers through video and audio tools in a professional manner.
  • Document customer interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software.
  • Possess an active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with Intuit TurboTax products.
  • Familiarity with video communication software.

Benefits

  • 401(k) savings plan with Intuit matching.
  • Paid sick leave.
  • Intuit provided E&O insurance.
  • Employee stock purchase plan.
  • Employee assistance program.
  • Product discounts.
  • Free copy of TurboTax Live.
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