Intuit - Fort Collins, CO

posted 2 months ago

Part-time - Mid Level
Remote - Fort Collins, CO
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals with an active PTIN and unrestricted credentials such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. The role requires a minimum of 2 years of paid experience in filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You will be responsible for providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your expertise will help customers navigate the complexities of taxation, enhancing their experience and empowering them to prepare their taxes effectively. In this customer-facing role, you will interact with clients through video and audio tools, ensuring a professional, friendly, and confident demeanor. You will document interactions to maintain accurate records and utilize government websites and professional resources to deliver the right answers to customer inquiries. This position not only offers the chance to earn supplemental income but also allows you to contribute to Intuit's mission of "Powering Prosperity Around the World."

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Interact with customers through state-of-the-art video communication software.
  • Document customer interactions to maintain accurate records.

Requirements

  • Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney).
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to work a minimum of 20 hours per week.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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