Intuit - Chesapeake, VA
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position allows you to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, so you will use state-of-the-art video communication software to interact with customers and document interactions to maintain accurate records. To qualify for this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. You are expected to have excellent customer service skills and be excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. Additionally, you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and be willing to work a minimum of 20 hours per week.