Intuit - Arlington, VA
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) and unrestricted credentials such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This role is designed for those who are passionate about helping clients navigate the complexities of taxation and are committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively. In this role, you will assist customers in completing their taxes using Intuit TurboTax products. Your responsibilities will include providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will utilize government resources, professional tools, and team expertise to deliver accurate answers to customer inquiries in everyday language. This is a virtual, customer-facing role, requiring excellent customer service skills and the ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. You will also be responsible for documenting interactions to maintain accurate records, ensuring a high level of service and compliance with tax regulations. To be successful in this position, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. You should possess strong tax preparation experience and extensive knowledge of tax laws. Additionally, you must have or be willing to obtain a dedicated hardwired Internet connection that meets Intuit's security criteria and be available to work a minimum of 20 hours per week.