Intuit - Wilmington, DE
posted about 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your interactions with customers will be conducted through state-of-the-art video communication software, ensuring a professional and friendly experience. You will also document these interactions to maintain accurate records, contributing to our goal of Powering Prosperity Around the World. To be successful in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. An active, unrestricted credential such as EA, CPA, or Practicing Attorney is required, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). You should be passionate about helping clients and possess excellent customer service skills, as you will be interacting with customers through video and audio tools in a confident and professional manner. Additionally, you must have or be willing to obtain a dedicated hardwired Internet connection that meets Intuit Security criteria and be available to work a minimum of 20 hours per week.