Intuit - Colchester, VT
posted about 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of Powering Prosperity Around the World. In this role, you will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, so you will use state-of-the-art video communication software to interact with customers. You will also document interactions to maintain accurate records, ensuring that all customer inquiries are addressed effectively. The ideal candidate will have a passion for helping clients and a commitment to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes successfully.