Intuit - Chesapeake, VA

posted 2 months ago

Part-time - Entry Level
Remote - Chesapeake, VA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) and unrestricted credentials such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This role is designed for those who are passionate about helping clients navigate the complexities of taxation and are committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively. In this role, you will assist customers in completing their taxes using Intuit TurboTax products. Your responsibilities will include providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will utilize government resources, professional tools, and team expertise to deliver accurate answers to customer inquiries in everyday language. This is a virtual, customer-facing role, where you will interact with customers through state-of-the-art video communication software and document interactions to maintain accurate records. You will be expected to work a minimum of 20 hours per week, ensuring that you are available to assist clients during the busy tax season.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government resources and professional tools to deliver accurate answers to customer inquiries.
  • Interact with customers through video communication software and document interactions for accurate record-keeping.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to work in a virtual environment.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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