Intuit - Albuquerque, NM
posted about 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of Powering Prosperity Around the World. In this role, you will utilize government websites, professional resources, and team expertise to seek out and deliver accurate answers to customers in everyday language. This is a virtual, customer-facing role, where you will interact with customers through state-of-the-art video communication software. You will also be responsible for documenting interactions to maintain accurate records, ensuring that all customer inquiries are addressed effectively and efficiently. Your commitment to excellent customer service will be essential in delighting customers and empowering them to prepare their taxes confidently.